Returns and Exchange

At Heycutiestore, we want you to love your purchase! If you need to make a return, here’s how:  

- *Eligibility:* Items must be *unworn, unwashed, and in original condition* (tags attached, no stains, odors, or pet hair).  
- *How to Return:*  
  1. Start your return through our *return portal*.  
  2. Pack your item with the packing slip for faster processing.  
  3. Choose a shipping option:  
     - *Self-paid shipping* at your local post office.  
     - *Free return* when opting for store credit.  
  4. Drop it off within *15 days* of receiving your order.  
- *Non-Returnable Items:* Sale items, mugs, accessories, and gift cards are final sale.  
- *Refunds:* Approved returns are refunded to the *original payment method* or as *store credit* (faster processing).  

Need help? *Contact us!